Retail Sales Associate

Overview

$14.00 to $17.50 per hour. We offer an easily achievable commission structure that pays you for every transaction you process.

Full-Time Retail Sales Associate

We are currently looking for the right full-time retail sales associate to join our team. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, PLUS employees earn commission based on productivity. The successful Pawnbroker / Retail Sales Associate s actual pay will be based on various factors, such as: work location, qualifications, and experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access
  * program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: one week of paid vacation after six months of service; additional vacation after 1 year and two weeks on each anniversary thereafter; 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months to be used before first anniversary; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees who meet minimum requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Commission:
The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission, based on gross profit of personal performance. More details provided during interview. Payrates will not be below applicable local minimum wage requirements.

• Greets and interacts with customers to develop rapport and provide financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains displays.
• Performs sales and loan transactions in accordance with policies and procedures.
• Handles all cash and negotiable items per policies and procedures.
• Answers incoming calls per company standards.
• Effectively communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers; supports a positive team environment.
• Completes required training and other duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds; able to stand, walk, and perform duties for extended periods.
• Ability to work with firearms and become firearms certified (where applicable).
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment; basic math proficiency.
• Cash handling experience is preferred.
• Must be able to work at multiple locations as needed; flexible retail schedule including weekends and holidays.
• Computer literate and able to operate POS systems and office machines.

• Bilingual applicants are encouraged to apply.
• Commission Plan Information:
  See above for commission ranges; details provided during interview.
• Arbitration agreement may be required; pay rates comply with local minimums.
• Earned Wage Access is provided by Net Spend; signup required; restrictions and fees may apply.
• First Cash 401(k) program is available to employees 21 years or older.
• Maximum base pay rate is based on experience and skills relevant to the position.

Other notes:
This description is not all-inclusive of duties and responsibilities and may be subject to change. Submission of your application confirms opt-in to receive additional communications from the First Cash Talent Acquisition Team. Text message rates may apply. You can unsubscribe from communications at any time. Privacy policy:  First Cash Holdings, Inc. is an Equal Opportunity Employer. First Cash provides equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic…