Utility Customer Service & Billing Specialist

A local government agency in Shelby, NC is seeking an Administrative Support Specialist to manage utility accounts and assist customers. Responsibilities include handling customer inquiries, processing payments, and maintaining financial records. The ideal candidate will possess a high school diploma and familiarity with accounting and customer service principles. Strong communication and data entry skills are essential, along with the ability to work effectively with the public.

This is an in-person role located in a moderately noisy office environment.
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