Rental Assistant

c £29,000.00 per annum negotiable DOE + Bonus!

Hours Of Work
Monday to Friday 8:00 am - 5:30 pm with 1 hour lunch break
Working 1 in 3 Saturday mornings 8:00 am to 12:00 pm (Swap possible if needed)

Domestic and Commercial Vehicle Hire

Job Location
Sheffield (S9 area)

The Role Involves Driving Vehicles Up to 3.5 Tonne
You must hold a full (normal) UK driving licence.

About The Company
Our client is a very well‑established family‑run business that has been in operation for almost 40 years, starting initially in Barnsley and then expanding throughout Yorkshire to Sheffield, Huddersfield, Leeds, Wakefield and Knaresborough, Barnsley and Bradford. They have an excellent reputation within their industry and are the largest independently owned car, van, minibus and truck rental company in the region with over 2,000 vehicles in their fleet.

Their core business is supplying and maintaining fleets on long, short and flexible‑term hire to companies across Yorkshire.

About The Rental Assistant Role
This role offers a workload that mixes administrative duties with road delivery. You will spend about 50 % of your time in the Rental Depot performing administrative duties and 50 % of your time on the road, delivering and collecting vehicles that are coming on and off hire within a 50 mile radius (usually more local to Sheffield). Training will be provided on the in‑house computer systems and processes, but you must be computer literate and a confident driver.

We are looking for someone with a positive can‑do attitude, good humour, enthusiasm, exceptional attention to detail and a strong desire to learn. You should communicate positively with customers and colleagues, both over the phone and in‑person, and work well in a team environment that mixes office and depot staff.

• Verify vehicle availability, update reservation systems, confirm bookings and assist with planning the delivery driver team.
• Extend and close rental agreements.
• Apply a professional approach to all customer communications.
• Monitor damage management and vehicle turnaround.
• Ensure correct billing and allocation of additional charges.
• Notify customers of damage and follow the rechargeable damage process.
• Collate compliance materials and rental packs for customers.
• Raise rental and contract hire invoices for billing.
• Liaise regularly with our Credit and Finance Departments.
• Liaise with maintenance and sales teams to ensure swift action is taken and expectations are managed.
• Liaise with staff at all levels across various locations and departments.

Located next to a tram stop and within walking distance of Centertainment.

Holidays – 20 days per annum plus 8 statutory bank holidays; 1 extra day given each year after 4 years of service, up to 25 days in total.

Pension – 3 % company contribution commencing on your first working day.

Bonus Scheme based on performance, attendance and safety.

Free on‑site parking.

Company Events – Annual charity events such as Dragon Boat Racing (all family members are welcome to join!).

Employee Discounts – 50 % off when hiring a vehicle.