Concierge

Job Overview

Position: Night Concierge (Permanent, Part Time – 30 hours a week)
Location: Sheffield
Annual Salary: £23,582 per annum (pro rata)

We are seeking a Night Concierge for one of our supported housing projects in Sheffield. The project provides supported accommodation to individuals with enduring mental health issues to equip them with personal, social and practical life skills, enabling them to take control of their life and live independently within the community.

• Build relationships with vulnerable people to help them maintain the security of their home.
• Deal with complaints and incidents of anti‑social behaviour.
• Follow agreed recording practices and policies.
• Ensure the safety and security of customers and the building during the night.

• Can communicate well verbally and in writing with a wide range of people.
• Demonstrate a positive, sensitive, and constructive approach to working with customers, colleagues and professionals.
• Commit to diversity, customer excellence and equal opportunities.
• Passionate about customer service and good problem‑solver.
• Knowledge of using a range of IT programmes including Microsoft Word and Outlook.

• Salary £23,582 per annum (pro rata).
• 30 hours per week averaged over a 5‑week rota.
• Generous holiday entitlement: 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days, pro rata.
• 5% pension contribution.
• SYHA Rewards – employee discount scheme, cash back and shopping discounts, plus advice on health, eating, financial wellbeing, exercise and mental health.
• Westfield Health (employer‑paid).
• Counselling.
• Discounted gym membership.
• Cycle to work scheme.
• Access to a wide range of programmes to train and develop you.

At South Yorkshire Housing Association, we aim for our customers to settle at home, live well and realise their potential. We provide services and opportunities across South Yorkshire, from extra‑care housing to affordable rent houses, and we value a diverse workforce.

We encourage and welcome applications from all backgrounds. As a Disability Confident Employer, disabled applicants who meet the essential criteria for the role will be guaranteed the opportunity to demonstrate their abilities  be considered under the scheme, disabled applicants must disclose their disability on the equal opportunities section of the application. SYHA does not hold a sponsorship licence and cannot provide visa sponsorship.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

Closing date: 2nd March 2026 at midnight
Interview date: 6th March 2026