Loss Prevention Team Leader

The role:

As a Loss Prevention Team Leader, you will play a vital role in protecting our people, customers, and assets. This is an opportunity to lead a centre of excellence, where you will develop your team to the highest standards and ensure we never stand still in our approach to security. You’ll take ownership of day-to-day operations, using your expertise to mentor colleagues and collaborate with store management to make a real impact on our business growth.

• Lead and develop the store Loss Prevention Officer team, acting as a mentor to ensure everyone is at their best.
• Support the recruitment and induction of new LPOs, conducting telephone interviews and ensuring new starters are fully trained on their roles.
• Manage the store LPO rota, including holiday and sickness cover, while maintaining clear and honest communication with the management team.
• Ensure all security procedures and policies are followed, keeping the safety of our customers and staff at the heart of everything you do
• Build strong relationships with local police and crime reduction partnerships, sharing intelligence through our internal channels to help the business evolve.
• Performance Tracking:
  Carry out regular reviews for new starters and assist with LPO audit visits to maintain our high standards.

• You are self-motivated, show great initiative, and are comfortable making decisions in a fast-paced environment.
• Have clear and effective communication skills, excelling in tact and diplomacy when speaking with colleagues or external partners.
• You take responsibility for doing the right thing and remain truthful with yourself and others.
• Willing to travel to other stores within the region and work a flexible schedule that includes evenings and weekends.
• At least 12 months of previous experience in Security or Loss Prevention.
• The ability to interpret and understand company stock loss data to help the business grow.
• A good level of literacy and numeracy, with the ability to follow written instructions and work with figures accurately.