Field Service Specialist

Job Description

37.5 Hours per week. Monday
- Friday between 7am-5pm (flexible depending on hospital opening times and accessibility to sampling points) some early starts.

Purpose of the post:

The Field Service Technician performs on-site water sampling, cleanroom monitoring, and coordinating sample logistics across hospitals, laboratories, and partner facilities. This role ensures accurate data collection, timely sample delivery, and excellent customer communication while adhering to strict regulatory and safety standards. The role will include daily travel to our client sites. Based at Sheffield when working in the office.

Water Sampling & Cleanroom Monitoring

• Conduct water sampling at hospitals and healthcare facilities following established protocols and regulatory requirements.
• Perform cleanroom environmental monitoring, including air, surface, and particle assessments, using approved equipment and aseptic techniques.
• Ensure all sampling activities maintain sample integrity, sterility, and proper chain-of-custody documentation.
• Calibrate, maintain, and troubleshoot field equipment used for sampling and monitoring.

Sample Transport & Logistics

• Deliver collected samples to designated drop-off points, Sheffield laboratory, or sister laboratories within required stability times.
• Maintain temperature control and secure handling during transport.
• Track sample movement and ensure accurate documentation from collection through to receipt at the laboratory.
• Liaise with Logistics, Client liaison, Stores and the laboratory when needed, including verifying paperwork and unloading Orange boxes.

Scheduling & Coordination

• Schedule routine and ad-hoc sampling visits with hospitals, cleanroom operators, and other customer sites.
• Coordinate testing timelines with laboratory teams to ensure efficient processing.
• Adjust schedules proactively in response to urgent requests, access limitations, or operational changes.

Customer Liaison & Communication

• Serve as the primary on-site contact for customers during sampling and monitoring visits.
• Communicate clearly about sampling requirements, timelines, and any deviations or issues encountered.
• Provide guidance on preparation steps customers must take before sampling or monitoring.
• Build strong professional relationships to support customer satisfaction and retention.

Qualifications

• Experience working in a microbiology laboratory.
• Familiarity with traceability processes and regulatory compliance.
• Ability to follow detailed procedures and maintain precise documentation.
• Valid driver’s license with a clean driving record.
• Basic proficiency with mobile apps, tablets, or computers for logging samples and completing reports.
• Strong communication and customer-facing skills.
• Comfortable working independently, traveling frequently, and managing a dynamic schedule.
• Strong organisational and time-management abilities.
• Professionalism, reliability, and attention to detail.
• Experience in environmental sampling, cleanroom monitoring, healthcare environments, or laboratory operations is an advantage.

Benefits

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Enhanced Annual Leave Entitlement
• Annual Leave Sellback Scheme
• Additional Annual Leave at Employees set service dates
• Company Pension Plan
• Life Assurance Scheme (4 times annual salary)
• Healthcare Cash Plan (6+ months service)
• Enhanced Maternity, Adoption and Paternity Schemes
• Employee Assistance Programme – 24/7 confidential
• Health and Wellbeing Programmes
• Worldwide career opportunities
• We also have in place rewards recognising the great work our employees deliver, their dedicated service and celebrating special life events.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

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