Client Relationship Manager

Time Appointments are thrilled to be working alongside a forward-thinking, growing business who are looking for an experienced Client Relationship Manager. This role will suit an individual who is passionate about building relationships and has a proven track record of securing new business for a company.

If you are good at building relationships, have strong negotiation skills, confident and looking for a role where no two days are the same, please do reach out!

Please be advised this role is a field-based role covering Kent & Surrey.

• Act as the main point of contact for allocated house builder clients.
• Build and maintain strong, long-term partnerships based on trust and performance.
• Understand each client’s goals, needs, and expectations.
• Maintain regular communication both face to face and remotely through site visits, meetings, calls, and emails.
• Liaise effectively between clients and internal teams to ensure smooth service delivery.
• Identify and develop new business opportunities with prospective clients.
• Track key performance indicators (KPIs)
• Maintain accurate CRM records and documentation to support operational efficiency.
• Identify client training needs and deliver relevant training sessions where required

• Previous experience within sales.
• Essential that you hold a Full UK Driving Licence.
• Confident communicator with strong relationship-building skills.
• Self-motivated and organised, with the ability to manage your own diary.
• Professional, proactive and client focused.
• Availability to work Saturdays is essential, with occasional Sunday work required.
• Strong communication and interpersonal skills.
• Strong negotiation and persuasion skills.
• Good at diary management.

• Work with a supportive team where learning is encouraged.
• Variety in your role, no two days are the same.