Sales Development Coordinator

As a Sales Development Coordinator at GWD, you’ll run outbound outreach and inbound follow-up to book qualified meetings for our Sales Manager. You’ll use Hub Spot CRM, email sequences and confident phone calls to engage prospective charity customers and help them raise more income through our contactless giving solutions.

Before applying for this role, please read the following information about this opportunity found below.

We’re hiring a Sales Development Coordinator to keep our sales process moving: researching target organisations, reaching out to the right contacts, following up consistently, and booking qualified meetings for the Sales Manager.

You’ll own the day-to-day outbound activity (email + phone), maintain high-quality data in Hub Spot, and make sure inbound enquiries and warm leads are handled quickly and professionally. You’ll be given training on our products to enable you to speak confidently with charity fundraisers about how we can help them.

GWD is a Sheffield-based tech business who create contactless donation solutions. Our customers are charities or good causes, including organisations such as hospitals, museums, churches and community groups.

Our core product is the Donation Station (contactless fundraising); we design, build and support our products in-house and are continuously improving them based on real customer needs.

We’re a small, tight-knit team where you will quickly get real responsibility. You’ll be given ownership of important work, have direct contact with our leadership team and get to witness the impact of the work you do, both in the business and in the charities we support. We work hard, keep a positive and supportive atmosphere, and take pride in building something meaningful together.

• Develop target accounts
• Research organisations who would benefit from our products based on agreed criteria
• Add new targets to list as they are identified
• Keep track of contact with target accounts and make records in Hub Spot
• Create opportunities for the Sales Manager to meet with target accounts
• Use outreach tools (Apollo) to identify contacts
• Assist with the creation and processing of email sequences to make contact
• Call prospects when required to arrange meetings
• Use email to keep opportunities warm when the deal isn’t active
• Make sure no contacts go too long without hearing from us
• Help spot opportunities within target accounts
• Ensure any inbound leads are contacted to arrange a meeting
• Handle regular follow-up with contacts following a product demo

• Professional and appropriate email communication showing an understanding of who you are contacting and how they may respond
• Approachable and confident phone etiquette
• Experience working to targets, displaying the motivation and drive to succeed
• Experience with Hub Spot CRM (or equivalent)
• Experience with Apollo prospecting tool (or equivalent)