Account Manager

About the role

Thank you for taking the time to read about this newly created role with Pinders in Sheffield!

• Do you enjoy building long‑term relationships and helping existing clients achieve their goals?
• Are you motivated by growing existing accounts while also developing new business opportunities (smaller part of the role)?
• Do you thrive on understanding client needs and presenting creative, tailored solutions?
• Are you confident juggling multiple key accounts while staying organised and proactive?
• If you’re someone who enjoys building relationships, developing relationships and accounts and helping clients bring creative ideas to life, this could be a great next step for you!

Pinders is a long‑established, family‑run print, signage and branding company in Sheffield. We’re growing our sales team and are looking for a proactive, relationship‑driven Key / Sales Account Manager to help us develop and nurture our B2B customer base.

This is a fantastic opportunity for someone confident, organised and creative, someone who loves building relationships and helping clients bring their ideas to life.

We’re strengthening our sales structure, and this role is key to supporting that growth.

• Manage and grow a portfolio of existing B2B clients (this is approx. 80% of the role)
• Build strong long‑term relationships and deliver excellent customer service
• Understand client needs and present tailored print, signage and branding solutions
• Prepare accurate quotes and proposals
• Collaborate with our sales admin, design and production teams
• Use CRM and estimating software (training provided)
• Meet agreed KPIs across revenue, calls, quotes and retention
• Occasionally visit clients (own car required)
• Develop new business through networking and building industry connections (10‑15% of the role)

This is a varied, creative and fast‑paced role where every day is different.

• Outgoing, confident and great at building relationships
• Highly organised, proactive and able to manage multiple accounts
• Creative and able to visualise customer projects
• Comfortable thinking on your feet and solving problems
• Motivated to grow accounts and develop new ones
• Experienced in B2B sales or account management
• Strong with CRM systems and happy to learn new software
• Experienced in print/signage/branding (ideal but not essential)
• Able to self‑learn and pick things up quickly
• Reliable, professional and comfortable working in a busy environment

Not the right fit: people who “wait for opportunities” or struggle in fast‑paced roles.

• Supportive, family‑feel team
• Opportunities to influence our growth and customer experience
• Creative environment working on varied, exciting projects
• Development and genuine progression
• Join at a big moment of growth and team restructuring
• Uncapped commission with strong earning potential

Thank you for your interest in the role, we look forward to speaking with you in the process if you are shortlisted. Please do find out more about us here before you click apply!

The first stage in our process is a Teams chat of around 15 minutes, once some initial application questions have been answered.

Please note Oliver King Consulting is working in partnership with Pinders in the recruitment for this role. As a result, Pinders will not be considering any CVs sent by recruitment agencies.

Job Type: Full‑time

• Employee discount
• Free parking
• On‑site parking