Sales Support Administrator

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Sales Support Administrator

High Five Health Promotion

Sheffield, UK

Westfield Health Group is home to Westfield Health, High Five Health Promotions and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values;
We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported, as demonstrated by our achievement of the prestigious Investors in People Gold accreditation!

The Sales Support Administrator is crucial in supporting the Sales Team to maximise new business opportunities and increase additional sales from existing customers. Working closely with the Sales Team you’ll provide the highest level of support through regular communication, co‑ordination and accurate query responses.

• Build strong relationships and provide the highest level of support to corporate clients.
• Proactively promote Westfield products and provide guidance on Westfield products, Terms and Conditions and procedures.
• Be the first point of contact for all corporate queries for the Sales Teams and corporate clients.
• Respond to customer queries by telephone and email, liaising with internal departments to resolve issues where needed.
• Create and maintain accurate records, ensuring due diligence is performed and requirements are met.
• Provide quotations, working with the Sales Team to identify the customer requirements.
• Edit and amend quotes to meet the client’s requirements.
• On‑board new corporate accounts and manage the transfer for companies who request to change plan.

• Maths and English GCSE at grade C or above or equivalent.
• Experience in a sales administration support role.
• Ability to provide a first‑class internal and external customer experience.
• IT skills – working with office packages, remote platforms (MS Teams/Zoom).
• Articulate in both verbal and written communications with a good eye for detail.
• Excellent organisational skills with the ability to take ownership, prioritise and balance a variety of queries through different channels.

• £ Dependent on Experience
• Matched Pension Scheme
• Health Cash Plan
• Westfield Rewards
• Surgery Choices
• Free use of onsite gym
• Flexible Working
• 25 days annual leave plus 1 in lieu of Christmas period.
• Cycle to work and electric car scheme

If you think you fit the bill, we would love to hear from you! Please note, while we welcome global talent, we’re currently unable to sponsor work visas. We are a proud member of inclusive employers and a Disability Confident Committed employer, we value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.

Entry level

Full-time

Sales and Business Development

Wellness and Fitness Services