Service Co-Ordinator

Can you bring your experience to our service team at ASSA ABLOY? Join our team based in Sheffield, UK, and enjoy a collaborative culture that empowers you to build a career you can be proud of.

You would also:

• Manage end‑to‑end Service Agreement processes, including renewals, new contracts, system logging, and order follow‑up.
• Prepare, generate, and distribute regular sales and Service Agreement reports to support management, sales, and operations.
• Maintain strong relationships with customers, including National and Tier 1 accounts, ensuring clear communication and customer satisfaction.
• Support internal and external sales teams by providing leads, analysis, and timely information to meet targets and deadlines.
• Ensure data accuracy, reporting integrity, and professional communication standards across all customer and internal interactions.

• Strong commercial awareness with effective sales negotiation and customer service skills.
• Detail oriented, with the ability to manage data, systems, and processes accurately.
• Highly numerate and articulate, with confident verbal, written, and telephone communication skills.
• The ability to perform effectively in fast‑paced, pressurized environments, showing initiative and professionalism.
• Experience in using CRM and ERP systems while maintaining high standards in customer‑facing interactions.

• Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
• A competitive salary.
• Variety of benefits including courses, and discounts on various products… to name just a few!

We review applications regularly, so don't wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.

To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde at

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