Shift Leader - St Express
Listed on 2026-01-14
-
Retail
Retail & Store Manager, Customer Service Rep, Retail Associate/ Customer Service
Tesco Shift Leader - Days - Sheffield Church St Express
Location:
Sheffield, UK
Pay starts at £14.76 an hour
, increasing to £15.97 an hour for stores inside the M25.
Minimum 16 guaranteed hours per week; you may also work a reduced 12‑hour schedule.
Availability windows (example):
- Sun – 06:30 to 22:00
- Mon – 06:30 to 22:00
- Tue – 06:30 to 22:00
- Wed – 06:30 to 22:00
- Thu – 06:30 to 22:00
- Fri – 06:30 to 22:00
- Sat – 06:30 to 22:00
- Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
- Supporting colleagues to meet daily priorities and ensuring regular breaks.
- Opening and closing the store, completing duty cover, and making safe decisions at all times.
- Acting as the manager‑in‑absence – the go‑to person for day‑to‑day queries.
- Keeping the store clean, tidy, and well‑presented.
- Supporting managers with seasonal, community, and charity events.
- Fostering a great team atmosphere that is inclusive of everyone.
- Providing excellent customer service by listening to customers and putting them first.
- Keeping the team informed on communications, changes, or updates.
- Staying knowledgeable about store performance and seeking ways to improve and simplify operations.
- Coordinating store improvements and removing obstacles to great service.
- Following health and safety routines and ensuring colleagues do the same.
- Recognising and celebrating colleagues within the team who provide great service.
- Be a great role model, giving thoughtful customer service that meets every customer's needs.
- Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
- Communicate clearly, using a variety of methods to keep the team well‑informed.
- Take the lead and oversee the store in the manager’s absence.
- Make flexible decisions, handle change, and ensure everything is right for customers and colleagues.
- Motivate the team to deliver beyond expectations.
- Stay curious and constantly look for ideas to better serve customers, communities, and the planet.
- Must be 18 or over to apply.
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% off on pay‑day weekends via the Colleague Club card.
- Access to well‑being services with a range of resources.
- Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
- Discounts, shares, cycle‑to‑work schemes and more.
- Uniform provided and policies to support you for all life moments.
- Access to colleague networks and support spaces.
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day.".
Diversity, Equity and InclusionWe are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We only recruit individuals who have passed the school leaver's age. We consult with candidates about flexible working to support their life circumstances.
Seniority LevelMid‑Senior level
Employment TypeFull‑time
Job FunctionManagement and Manufacturing
IndustriesRetail
#J-18808-LjbffrTo Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search: