Area Manager, Management Operations Manager

** Area Manager – Likewise Sheffield
***
* Location:

** Likewise, Portland House, 243 Shalesmoor, Sheffield, S3 8UG
 
*
* Working Hours:

** 37 hours per week, Monday-Friday 9-5 (evening/weekend shifts required where needed)  
** Contract Type:
** Permanent  
** Salary:** £40,160 - £57,730 per annum

* Please note:

The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
*** About Waythrough
** Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
** Make a real difference in your community
***** Interviews will be taking place as we go, therefore the close date is subject to change.***## About Likewise Waythrough, in partnership with Project 6, delivers Sheffield Likewise — Sheffield’s fully integrated adult drug and alcohol treatment system and the 8th largest in England. Working in partnership across community, health and justice settings, Likewise supports thousands of people each year with ambitious, person-centred, recovery-focused care.##

About the Role We are now seeking an experienced, values-led Area Manager to join our Senior Leadership Team at a pivotal stage in the system’s development.

Reporting to the Head of Service, you will provide strategic and operational leadership across a defined portfolio of service functions and pathways. You will drive performance, quality, governance and innovation — ensuring safe, compliant and high-impact delivery in a complex, fast-moving environment.

You will lead through complexity with clear, decisive communication, ensuring effective prioritisation and delegation across teams. Crucially, you will help shape how our integrated model continues to evolve, strengthening partnerships and embedding best practice across the system.

This is more than an operational leadership role. It is an opportunity to influence the direction of one of England’s largest integrated treatment systems — supporting staff to thrive and ensuring people accessing treatment feel understood, respected and empowered to achieve lasting recovery.##

Key Responsibilities
* Provide strong strategic and operational leadership across designated service areas.
* Implement, develop and lead the operational management of services within your area.
* Drive performance against KPIs and quality standards, using data and management information to continuously improve services.
* Analyse performance information and ensure effective systems are in place for monitoring and recording all aspects of service delivery.
* Support business planning and implementation of company strategy and policy, developing action plans to achieve and maintain performance targets.
* Provide clear, decisive leadership within a complex, fast-paced service environment, ensuring effective prioritisation and delegation.
* Manage, mentor and develop Service Managers, Lead Practitioners, Team Managers, Coordinators and volunteers, ensuring robust supervision, appraisal and performance management processes are in place.
* Work alongside fellow Area Managers to ensure consistency in service delivery, processes and quality standards across the system.
* Promote and embed Waythrough’s Integrated Governance framework and support services to achieve required standards within internal audits and external inspection frameworks (including CQC where applicable).
* Manage service contracts for sub-contracted partners, ensuring operational, performance and quality standards are delivered.
* Be the Registered Manager for CQC where appropriate.
* Support mobilisation of new services and organisational change initiatives.
* Represent Waythrough in a professional manner and build credible, influential partnerships across health, justice and community sectors. Maintain effective relationships with commissioners, statutory partners, service users, staff teams and other stakeholders.
* Support budget…