PCN Manager Ltd
Listed on 2026-01-24
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Management
Healthcare Management
Overview Main duties of the job
About the Role
The PCN Manager will play a key role in operational leadership, strategic development, management of ARRS staff, and high-quality contract delivery. Working closely with the Clinical Director, Practice Managers, and wider system partners, you will ensure that national PCN DES requirements are met while also driving innovation and service improvement.
Key Responsibilities
- Lead and coordinate the delivery of PCN DES services and projects
- Provide strong operational oversight of the PCN multidisciplinary workforce
- All HR functions within the PCN
- Manage PCN finance, including budget planning and funding claims
- Develop and maintain strong partnerships with practices and stakeholders
- Ensure effective governance, performance monitoring, and reporting
- Drive service transformation initiatives to improve patient outcomes
- Represent the PCN at ICB and locality meetings
- Experience in primary care, PCN/Practice management, or NHS leadership
- Excellent communication, negotiation, and influencing skills
- A proactive and highly organised approach with strong problem-solving ability
- Financial and data literacy with confidence in using digital systems
- Ability to work both autonomously and collaboratively across organisations
What We Offer
- A supportive and innovative environment
- Opportunity to shape and progress PCN development
- Commitment to ongoing professional development
- The chance to make a meaningful impact across primary care services
- We have our own PCN work hub and run our own out-of-hours service
- Informal enquiries welcome
Job Description:
PCN Manager
Employer:
Townships 2 Primary Care Network
Member Practices:
Woodhouse, Richmond, Jaunty Springs, Stonecroft, and Charnock
Location:
Across Townships 2 PCN practices
Accountable to: PCN Clinical Director / PCNBoard
Hours:
30 to 37.5 a week
Job Summary
The PCN Manager will provide strategic and operational leadership to Townships 2 PCN, supporting the Clinical Director and member practices to deliver high-quality, sustainable, and innovative primary care services. This dual role combines operational management of the PCN with leadership of transformation programmes, driving improvements in access, workforce, digital innovation, and integration across the system.
Key ResponsibilitiesWork collaboratively with the PCN Clinical Director to implement the PCN’s strategic vision and objectives. Coordinate delivery of the PCN DES, ensuring compliance with contractual, financial, and reporting requirements. Manage PCN budgets and workforce planning, including recruitment, induction, and development of ARRS roles and all HR functions. Maintain effective governance, risk management, and reporting structures to the PCN Board and ICS.
Act as the operational link between the PCN, ICB/ICS, Federation, and member practices. Ensure the PCN operates within NHS governance and information governance frameworks.
Lead the design, planning, and delivery of the PCN’s transformation programme, aligned with ICS priorities. Support practices to implement sustainable improvements in access, waiting times, and service quality. Facilitate cross-practice collaboration and shared service models. Apply recognised Quality Improvement (QI) methodologies to implement and evaluate changes. Support staff training and capability building to sustain improvement. Promote integration across primary, community, and voluntary sectors.
Optimise use of digital tools (Accurx, eConsult, telephony) to enhance access and efficiency. Collaborate with ICS digital leads to align with system-wide digital strategies. Use data analytics to monitor performance, identify trends, and evaluate initiatives. Support population health management and proactive care planning. Develop dashboards to support decision-making and improvement.
Build strong relationships with practice teams, clinicians, ICB colleagues, and partners. Engage staff and patients in transformation to ensure co-design and responsiveness. Communicate clearly…
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