Workshop Controller

Workshop Controller – Sheffield

£36,000 Basic + OTE £45,600
Monday – Friday

• Progression opportunities
• Great overtime opportunities
• Company pension
li>Company discounts
• Great training & development

• Allocate work efficiently among technicians to maximise workshop productivity and ensure timely & high‑quality job completion
• Monitor job progress, review job cards, and ensure accurate job timing for costing purposes
• Manage all warranty and additional work procedures, ensuring correct documentation and customer authorisations
• Maintain agreed service levels and ensure the smooth daily running of the workshop
• Build and maintain strong relationships with internal teams and external customers to ensure consistent service delivery
• Supervise and support workshop staff, providing leadership, addressing performance issues, and escalating concerns to the Regional Manager as needed
• Ensure workshop cleanliness, compliance with Health & Safety, and adherence to all company and legal standards
• Monitor and contribute to financial performance, supporting cost control and efficiency improvements
• Handle and resolve customer complaints in a timely and professional manner
• Continuously review and improve workshop operations, promoting a culture of service excellence and continuous improvement

• Full UK driving licence
• 2+ years experience as Workshop Controller
• Experience at an independent garage, used car supermarket or car dealership is a necessity

Octane Recruitment - Consultant:
Jordan O'Connor