Customer Service Manager

Culture and Environment

Our client fosters a supportive and collaborative culture where genuine team spirit shines through in everything they do. The team consistently shares best practices, celebrates each other’s successes, and works together to achieve common goals, creating a true "one team" environment.

They are passionate about delivering a positive and memorable experience for their customers, always striving to go the extra mile to ensure the best possible outcome. The office itself reflects their open and inclusive ethos, with an open‑plan layout that encourages communication, connection, and a strong sense of community.

You will be an inspiring and supportive Customer Service Manager responsible for leading an established team during an exciting period of positive change. You will be a motivational leader who can empower, encourage, and guide the team to deliver exceptional results. You will be a confident, people‑focused leader with a strong customer‑first mindset, highly organised, and outcomes‑driven. You will thrive in a fast‑paced environment, managing multiple p...