Cycle Technician

Job Description

As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers’ bicycles are serviced, repaired, and maintained to a high standard, while also delivering excellent customer service and advice.

• Bicycle Repairs
  :
  Perform a wide range of bicycle repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance and suspension service. Diagnose mechanical issues accurately.
• Bicycle Assembly
  :
  Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
• Service Consultations
  :
  Interact with customers to assess their repair and maintenance needs. Provide recommendations and cost estimates.
• Parts and Accessories
  :
  Assist customers in selecting appropriate parts, accessories and upgrades for their bicycles.
• Safety Inspections
  :
  Conduct safety inspections to identify and address potential hazards.
• Quality Control
  :
  Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
• Inventory Management
  :
  Maintain a well‑organized workshop and manage the inventory of spare parts and tools.
• Customer Service
  :
  Explain repair work to customers, answer questions and offer maintenance advice.

• Proficiency in bicycle mechanics, able to diagnose and repair a wide range of types and components.
• Previous experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models and components.
• Strong attention to detail and a commitment to quality workmanship.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards and practices related to bicycle repairs.
• Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Work is primarily conducted in a workshop environment. The role may require standing for extended periods and lifting heavy objects. Flexible hours, including weekends and evenings, may be necessary to meet store demands.

• Commission‑led bonuses across a wide range of products.
• Monthly group rewards and recognition.
• Participation in the Fearless
  1000 Incentive Scheme (watch the video for details).
• Access to a range of development courses with National Qualifications.
• 40% discount on in‑store uniform.
• Discounted gym membership.
• Group‑wide 20% discount across all fascia.
• Ride‑to‑Work scheme (subject to terms and conditions).

Full‑time

Not Applicable

Management

Retail