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Senior Customer Ops Lead - ITIL & Transition; Hybrid
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-02-28
Listing for:
Insight Enterprises, Inc.
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
A global IT services company is seeking a Senior Customer Operations Specialist in the UK to oversee transitions and onboarding of clients into live service operations. The ideal candidate will have strong communication skills and a background in ITIL service management practices. Key responsibilities include mentoring team members, managing client expectations, and ensuring service compliance. This hybrid position requires a proactive and detail-oriented individual to contribute to client satisfaction and continuous service improvement.
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Position Requirements
10+ Years
work experience
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