×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
HelpDesk/Support

Hybrid Customer Support Team Lead - KPI-Driven Coach

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Sopra Steria
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
A global technology solutions provider is seeking a Customer Support Team Leader to manage a squad of 8-10 team members, focusing on customer service excellence and performance alignment to KPIs. The role requires coaching, statistical analysis, and cross-team collaboration. Successful candidates will possess strong line management skills, excellent communication abilities, and a proven track record in stakeholder engagements. The position is based in Sheffield with a hybrid work model of 2 office days per week.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary
Advanced Search