Head of Product & Technical Consultancy

74

Software is home for leading brands (Axway, SBS Software) with mission-critical enterprise applications and infrastructure software serving a growing range of markets and geographies – each with their own identities and value propositions.

SBS Software helps financial institutions navigate challenging and changing times. With our technology and strong commitment to being a trusted partner, we build software products for banks and enterprises. Now part of 74

Software, a major global software player, SBS brings decades of expertise to the finance industry, supporting banks and financial institutions on their digital transformation journey.

SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance.

With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe:
Digital Banking Platforms. SBS is headquartered in Paris, France.

Axway is a global software company specializing in API management, MFT, and B2B integration. Trusted by thousands of enterprises worldwide, Axway delivers proven solutions that enable secure, scalable, and reliable AI-ready ecosystems.

Role Purpose

The Head of Product & Technical Consultancy leads a specialist team that bridges product capability, technology, and client needs. Shaping scalable solutions, guiding complex design decisions, and ensuring consultancy outputs accelerate successful delivery and adoption.

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop a high-performing Product & Technical Consultancy function.
• Set clear priorities, ways of working, quality standards, and performance expectations.
• Build capability across product knowledge, architecture, integration patterns, and delivery methods.

Product & Technical Advisory

• Responsible for the consultancy approach for product and technical design across all client engagements.
• Provide technical governance and oversight across solution design, integration, configuration, and customisation.
• Translate business requirements into product-led, technically feasible designs and roadmaps.
• Ensure designs align to platform strategy, baseline configuration, and long-term maintainability.

Stakeholder & Client Engagement

• Act as a senior client-facing leader, supporting technical credibility, influencing decisions, and de-risking delivery.
• Partner with Business Consulting, PS Delivery, QA/Testing, Support/Service, Engineering, and Product Management.
• Support commercial efforts where needed (RFPs, bids, shaping, scoping, estimates).

Standards, Governance & Continuous Improvement

• Implement repeatable consulting assets, templates, patterns, accelerators, and reusable approaches.
• Drive continuous improvement based on delivery outcomes, defects, and client feedback.
• Ensure adherence to governance, documentation discipline, and technical best practice.

Success Measures (KPIs)

• Reduced delivery risk and improved quality through stronger design assurance.
• Increased baseline adoption / reduced unnecessary customisation.
• Improved client satisfaction for design and technical decision making.
• Stronger cross-team alignment between Product, Engineering, and PS Delivery.
• Improved team capability and utilisation.

• Proven leadership experience in Product Consultancy / Technical Consultancy / Solutions Architecture within a software organisation.
• Strong understanding of enterprise solution delivery including integrations, APIs, data migration, environments, and release processes.
• Track record of leading discovery and design phases for complex client implementations.
• Strong stakeholder management and ability to influence senior internal and client leadership.
• Comfortable operating across strategy and detail, able to dive deep when needed.

Desirable

• Experience in regulated industries (e.g., financial services).
• Familiarity with core banking / lending / savings platforms (where relevant).
• Experience shaping consulting “packages” or repeatable propositions.

Personal Attributes

• Commercially aware, outcome-driven, and pragmatic.
• Clear communicator who can simplify complexity and lead decisions.
• High standards, structured thinker, strong accountability.
• Collaborative leader who builds trust and capability.

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At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.