IT Hardware and Applications Support; 2nd line level
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-01-13
Listing for:
Interface Recruitment UK
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
Hardware Engineer, IT Support, Network Administrator, Systems Administrator
Job Description & How to Apply Below
Key Responsibilities:
- End user support for the UK sites with help of the ticket system (1st level & 2nd level), 2nd & 3rd level is provided by the global IT
- Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
- Support users with technical media solutions in conference rooms and meeting areas (hands on)
- Monitoring and solving backup problems
- Hands on Hardware support
- Administration and maintenance of the local IT infrastructure: UPS, AC’s
- Clients – prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
- Servers – lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk etc
- Network – assign IP addresses, connect local hardware to network, basic fault finding
- Printers – basic fault finding, replace old or faulty hardware
- Phones / mobiles / hand scanners / and other IT hardware – replace old or faulty hardware
2nd level support is available by global IT
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