IT Support; 1st/2nd Line — Hardware & Asset Admin
Job in
Sheffield, South Yorkshire, S5, England, UK
Listed on 2026-01-13
Listing for:
Interface Recruitment UK
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
Hardware Engineer, IT Support, Network Administrator, Systems Administrator
Job Description & How to Apply Below
Key Responsibilities
- End user support for the UK sites to a 1st and 2nd line level. Help with the ticket system to a 2nd & 3rd level is provided by the global IT
- Assigning software to UK clients (Microsoft Endpoint Configuration Manager [SCCM])
- Support users with technical media solutions in conference rooms and meeting areas (hands on)
- Monitoring and solving backup problems
- Hands on Hardware support
- Administration and maintenance of the local IT infrastructure (UPS, ACs)
- Clients - prepare laptops for new employees, replace old or faulty hardware, upgrade memory etc
- Servers - lifecycle old hardware, create and monitor installation requests, replace faulty fan/disk etc
- Network - assign IP addresses, connect local hardware to network, basic fault finding
- Printers - basic fault finding, replace old or faulty hardware
- Phones / mobiles / hand scanners / and other IT hardware - replace old or faulty hardware
- IT asset management
- Assigning UK clients and UK hardware to the Active Directory
- Assigning UK clients to DHCP
- Creating procurement requests for IT hardware and contracts
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