Microsoft_MCopilot SME

* 3 DAYS PER WEEK ONISTE IN SHEFFIELD

* Key Responsibilities:

• Incident & Problem Management:
  • Triage and resolve complex M365 escalations/Multi User Incidents (usage, access errors, unexpected results).
  • Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/One Drive permissions, Teams, Group Policy Objects, Aternity etc.
• Observability and Monitoring:
  • Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector.

• 5-8+ years in Microsoft 365 support at enterprise scale.
• Strong skills in Microsoft Copilot, SharePoint/One Drive permissions, Entra , Conditional Access.
• Experience working within regulated environments and producing audit-ready artifacts.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner.