Technical Software Vendor Manager

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Join our Strategic Vendor Partnerships team within the Digital Technology Group (DTG) as Technical Software Vendor Manager, and step into a career rich with variety, professional growth, and international influence. In this dynamic role, you’ll bridge the gap between our cutting‑edge technical teams and world‑leading software providers such as Autodesk, Bentley, ESRI, and Trimble. You’ll play a pivotal part in ensuring our global project delivery teams have access to the best technical software, enabling us to consistently deliver outstanding results for our clients—today and into the future.

You’ll be reporting to the Strategic Partnerships Manager, bringing your technology know‑how and AEC project delivery experience to support our business objectives. Your insights and communication will shape our relationships with key software vendors and ensure Arup remains the partner of choice for our clients.

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

As a Technical Software Vendor Manager at Arup, you will play a unique and pivotal role at the intersection of global project teams and leading software vendors, representing Arup’s interests in high‑impact meetings and partnership initiatives. This position offers you the chance to drive and manage communications with a worldwide community of technical software users, influence the negotiation and management of major commercial software agreements, and collaborate with a diverse, talented digital technology team.

By learning from experts around the world, you’ll not only shape the future of our digital capabilities but also accelerate your own professional growth in an environment that values innovation, collaboration, and international reach.

Contribute to and execute against the vendor stakeholder management plan.

Build and maintain a network of Arup technical software stakeholders (Users, Subject Matter Experts (SMEs), Skills Network (SN) Leads).

Attend, record and communicate outcomes from regular internal stakeholder meetings. Objective to understand business needs and represent vendor offerings both commercially and technically.

Manage everyday interfaces with the Arup procurement, cyber security, technical support and software deployment teams.

Support Arup initiatives related to 3rd party technical software as required.

Contribute to and execute against vendor customer success plan.

Represent the interests of Arup’s technical software user community at weekly vendor meetings.

Collate and centrally share minutes of all meetings in line with predefined Ways Of Working.

Capture and manage delivery of actions arising from vendor meetings.

Day to day management of vendor related activities including;

Project manage delivery of customer success activities.

Coordinate software adoption and scaling plans.

Monitor and report on usage of technical software.

Capture and report on vendor KPI data.

Contribute to and execute against the Strategic Partnerships Comms Plan.

Manage vendor related communications to the global Arup technical software user community.

Engage with SME & SN communities to identify technical software learning requirements.

Coordinate with Vendors to define and agree proactive training program.

Measure & report on performance against plan.

Support the negotiation and management of vendor commercial agreements as required.

A typical day as a Technical Software Vendor Manager at Arup is dynamic and collaborative, involving close engagement with both internal stakeholders and leading software vendors. You could start the day engaging with one of our subject matter experts to understand emerging business challenges/opportunities related to technical software. You may then raise these later in the day as part of a wider agenda when you meet with the account team from one of our Technical Software Vendor organisations.

You may also then follow up with a…