Application Consultant - Microsoft technologies Hybrid

Overview

Technical Recruiter (UK&EU Recruitment's) Strategic & Leadership Hiring at Smartedge Solutions, London, UK

Smart edge Client is looking for an individual to help with their #Application Consultant - Microsoft technologies @:
Sheffield, UK / Hybrid

• Provide 3rd / 4th Line Operational Support for M365 Copilot across Client’s tenant. Providing incident response via complex troubleshooting, policy/configuration changes, and mass deployments throughout the organisation.
• Incident & Problem Management:
  Triage and resolve complex M365 escalations / Multiuser Incidents (usage, access errors, unexpected results).
• Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/One Drive permissions, Teams, Group Policy Objects, Aternity etc
• Observability and Monitoring:
  Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector

• 5–8+ years in Microsoft 365 support at enterprise scale.
• Strong skills in Microsoft Copilot, SharePoint/One Drive permissions, Entra , Conditional Access.
• Experience working within regulated environments and producing audit-ready artifacts.

• Exposure to large scale Copilot deployments (free/M365) in the financial sector.
• Proficiency with Power Shell and Graph API for troubleshooting and reporting.
• Provide CoPilot knowledge sharing sessions to fellow M365 Application owners

If this sounds like a role you would be interested in or if you know someone in this field, connect with me or email me at ra jarat

Alternatively, you can call me on Tel:

Sheffield, UK / Hybrid