Committee - Independent Advisors

Overview

We’re looking for an independent advisor from outside the Citizens Advice service who is a senior human resources professional with a good breadth of experience and skills across HR. Experience in managing culture change, being part of broad equity, diversity and inclusion programmes or using people data and insight to drive strategic decision making would be advantageous.

This role might suit a candidate interested in exploring a Trustee or non-Executive Director role - now or in the future.

• Experience or skills in one or more of the following areas: people strategy development; culture change and transformation; employee experience and engagement; equity, diversity and inclusion; people data and insight
• Ability to assimilate information quickly and deal with fast moving, strategic discussions.
• Effective communication skills, and the ability to work effectively with colleagues and management.
• Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
• Ability to work within the aims and principles of Citizens Advice.
• Comfort with bringing a different perspective, combined with an appetite to learn.

• Experience in similar roles, e.g. through senior professional or non executive positions.
• Understanding of the wider environment in which Citizens Advice operates, the objectives of the organisation and its current significant issues and risks.

The committee provides assurance about the wellbeing, capability, culture and leadership of our national colleagues, and oversight and assurances about volunteering. It provides oversight and assurance to the board on a range of people matters, including:

• implementation of national people policies
• recruitment and succession planning, development, and retention of colleagues
• compliance with employment law and best practices in people management
• support and challenge to the Citizens Advice network of relevant people frameworks including (but not limited to) safeguarding, volunteering, EDI, and learning and development
• referral and mediation for any executive-level grievances and settlements

• A CV (no more than three sides) or equivalent biographical information.
• A short covering letter that explains your motivation, suitability, availability and confirms that you would not be subject to any conflict of interest.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people.

We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates.

We will provide reasonable adjustments as needed.