Improvement Technician

Overview

Post

Title:

Improvement Technician

Contract:

Permanent
Salary:
Grade 4 £ 26,403 - £28,142

Hours:

Full Time - 37 Hours per week (Flexi Time)
Work Pattern:
Mon – Fri

Location:

Sheffield - Headquarters

An exciting opportunity has arisen within the Firefighter Safety Team for an Improvement Technician, based at SYFR Headquarters in Sheffield. This role will play a vital part in supporting operational crews by helping improve safety, analysing operational learning, and ensuring effective management of risk information, and supporting the development of operational guidance and training.

• Deliver and support improvement activities across the Firefighter Safety Team.
• Work collaboratively with operational teams to resolve issues and improve performance.
• Collate and analyse information from incident debriefs and other operational learning sources.
• Maintain, update, and administrate Site Specific Risk Information (SSRI) and CFRMIS records.
• Identify trends from operational feedback and contribute to safer working practices.
• Support the operational guidance team.
• Support the operational development team.
• Utilise multiple software systems to collate, record, analyse, and visualise data.
• Support operational personnel to carry out their work safely.
• Produce reports, procedures, statistical returns, and data analysis.
• Perform general administrative duties including filing, scanning, and document preparation.
• Liaise with internal teams and external agencies to ensure effective work processes.
• Promote and comply with SYFR policies including equality, diversity, health, safety, and wellbeing.

• Experience of administrative tasks
• Ability to use Microsoft Office applications confidently.
• Experience of sending/receiving emails, creating documents, and data entry.
• Positive attitude and commitment to high standards of work.
• Good interpersonal and communication skills.
• Qualification requirement:
  English, Maths and ICT GCSEs graded A* - C/ 9 – 4 or equivalent
• IOSH Managing Safety Qualification advantageous

For more information about the role contact Darren Middleton

To apply please download a copy of the application form and the Job Description / Person Specification. Within your application please detail how your skills and experience meet each of the essential criteria listed on the person specification with examples.

A job description and person specification for the role can be obtained via our website at  or by contacting our Recruitment Team at

To apply for the post please download an application form from our website  or contact

Closing date for applications is Monday 23rd March 2026 hours on 12:00hrs.

New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years’ service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme.

Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year.

All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website.

Other benefits include (but not limited to) – enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the Transave

UK credit union.

We are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome…