Patient Services Coordinator - Homecare

Overview

Your Role
We are looking for a Patient Services Coordinator - Homecare (12-month FTC) to join our Customer Care team on a fixed term basis to cover maternity leave in Sheffield. In this role, you will play a vital part in supporting patients, healthcare professionals, and internal teams by coordinating homecare services and ensuring a high standard of customer care is delivered at all times.

You’ll act as a key point of contact, managing patient services efficiently, accurately, and in line with company procedures and service level agreements.

Working hours
: 37.5 hours per week, Monday – Friday (First 6 months onsite for training, then hybrid).

Location: Thorncliffe Park, Sheffield, S35 2PW
– located just off Junction 35A of the M1. We offer free car parking.

• Respond to patient and customer enquiries professionally, ensuring issues are resolved efficiently and sensitively
• Coordinate and manage homecare patient services, acting as a central point of contact for patients, clinicians, and internal stakeholders
• Process and maintain accurate patient and service records in line with company procedures
• Liaise with internal departments to ensure timely and accurate delivery of homecare services
• Support the Homecare Team Leader and wider team with administrative and operational tasks as required

• Strong administrative and coordination skills with excellent attention to detail
• Ability to manage multiple tasks in a fast-paced environment while maintaining accuracy
• Excellent communication skills and a friendly, professional telephone manner
• Confidence working independently as well as part of a collaborative team
• Good IT skills with the ability to learn systems and processes quickly
• A patient-focused approach with strong organisational and problem-solving skills

• 27 days annual leave
• Discretionary annual bonus scheme
• 7% employer pension contribution
• 3x Salary life assurance
• Group income protection scheme
• Enhanced sick pay and family friendly payments
• Private medical insurance
• Health and wellbeing programme
• Employee assistance programme
• And much more…

Apply now! We look forward to receiving your application! #We Are Team BB

At

B. Braun, we believe that diversity drives innovation and excellence. We are committed to fostering an inclusive environment where everyone - regardless of background, identity, or ability - feels valued, respected and empowered.

Our recruitment practices reflect this commitment, ensuring equal opportunities for all. Our Recruitment Advisors are happy to support you with any questions or specific needs, you can find their contact details below. You can also request reasonable adjustments through our online form.

B. Braun Medical Ltd. | Sarona Perera |