Service Engineer

Business Unit Manager - Service at iDESo Group Ltd

Company Description

iDESo Group Ltd specializes in providing LV/MV switch gear solutions to industrial, transport, and safety-critical sectors, including Oil & Gas and Mining. The company is supported by a dedicated in-house 24/7 – 365 after-sales support team.

Role Description

This is a full-time on-site role for a Service Engineer who will perform equipment troubleshooting, field services, and technical support. Responsibilities include diagnosing and repairing faults, carrying out scheduled maintenance, and providing on-site support to clients. The role requires quick problem resolution, collaboration with teams, and continuous adherence to safety standards and procedures.

• Strong skills in Troubleshooting and problem resolution
• Experience in Field Service operations and delivering on-site services
• Effective Communication abilities to liaise with clients and teammates
• Proficiency in Technical Support, including identifying and resolving technical issues
• Expertise in Maintenance & Repair of LV/MV equipment
• Attention to detail, organizational skills, and ability to meet deadlines
• Knowledge of safety standards and regulations in industrial and safety-critical sectors
• Relevant technical qualifications or certifications in engineering or related fields

Entry level

Full-time