Education Support Officer

We have an exciting opportunity in the School of English for someone with a passion for improving processes and providing excellent interpersonal and customer service, looking to use their previous experience and skills to make an impact on the effective delivery of university and regulatory quality standards and degree programme management.

You will use your proven IT skills and ability to manage a varied workload to provide essential support to the Education and Student Experience Team helping to ensure the reputation of the University by meeting regulatory requirements and consistently delivering educational excellence. The role supports processes throughout the student journey in this varied and dynamic role.

You will use your own initiative but also collaborate with the wider Education and Student Experience team, central departments and academic colleagues.

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Find out more at  and join us to become part of something special.

The School of English is known for its international-quality research in English Literature, Theatre and Performance, Creative Writing, Theoretical and Applied Linguistics, Historical Linguistics, Literary Linguistics, and English Language. Much of this activity is passed onto students through our research-led approach to learning and teaching. With over 50 members of academic staff, the School of English is able to offer outstanding teaching across a wide range of subject areas.

We have an international reputation for high quality and innovative learning and teaching, delivered by staff who are both committed to providing an outstanding student experience and who are at the cutting edge of research in their own disciplines.

We are committed to exploring flexible working opportunities which benefit the individual and University.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.