Customer Services Assistant

Overview

Are you interested in working for a world top 100 University? We have an exciting opportunity in Accommodation and Commercial Services (ACS) for someone with a passion for delivering exceptional customer service and is enthusiastic and self-motivated. The role of Customer Service Flexible Assistant is a key role in supporting students, staff and visitors. You will need to have a customer focused attitude with the ability to offer advice, support and general information to a wide audience.

The role will involve working at the customer services reception desks both at Ranmoor and Endcliffe along with handling telephone and email communication.

• Support students, staff and visitors at customer services reception desks at Ranmoor and Endcliffe.
• Handle telephone and email communication and provide advice, support and general information to a wide audience.

The role will involve a flexible working pattern and will be eligible for alternating shift allowance payments. Shift will consist of the following timings: 06.45 - 16.45 and 11.15 - 21.15 to support a 24/7 reception cover.

£23,742 to £24,685 per annum with potential to progress to £25,804 per annum.