Customer Service Assistant

Customer Service Representative

Hythe, Hampshire SO45 - Local applicants only 3-Month Contract - permanent - Immediate Start

08:15hrs to 16:15hrs Mon to Fri - 7.25 hrs per day paid

Starting Hourly Rate: £13.83

After 6 months - Must reach required level of competency: £27,525 £ 14.60

After 12 months Must reach required level of competency: £28,.37

We re looking for a proactive, organised Customer Service Representative to join a busy, friendly team on a 3-month contract basis with an opportunity to go permanent or extend the contract. This is a fantastic opportunity for someone local who can hit the ground running and support global customer operations during a peak period.

If you enjoy keeping things moving, solving problems, and being the go-to person for customers this role will suit you perfectly.

You ll take full ownership of customer orders from start to finish, including:

• Processing customer orders accurately and on time
• Liaising with production planning teams
• Booking transport and arranging export/import documentation
• Ensuring invoices and relevant bank documentation are completed
• Acting as the main point of contact for customers
• Logging and assisting with customer complaints
• Maintaining accurate and up-to-date customer records
• Chasing Accounts Payable departments to ensure timely payment
• Supporting continuous improvement within the department

You ll be working closely with internal teams to ensure everything is delivered right first time and within agreed deadlines

• Strong administrative and transactional processing experience
• Confident user of Excel and Word
• Excellent customer service and communication skills
• Highly organised with strong attention to detail
• Comfortable managing deadlines and high email volumes
• A team player who can also take ownership independently
• Someone local and available immediately

• 3-month fixed contract to permanent
• Supportive team environment
• Hands-on, varied role with real responsibility
• Immediate start

If you re local, available now, and thrive in a fast-paced order processing/customer support environment, we d love to hear from you.

Apply today or message for more details.