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HelpDesk/Support Technical Support

Hybrid Service Desk Analyst: Customer Support & Incidents

Job in Sheffield, South Yorkshire, S5, England, UK
Listing for: Sopra Steria
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 24000 - 26000 GBP Yearly GBP 24000.00 26000.00 YEAR
Job Description & How to Apply Below
A leading banking software firm is seeking a Customer Support Analyst to enhance customer satisfaction by understanding requirements and delivering exceptional service. Responsibilities include managing customer incidents and providing timely progress updates. Candidates should possess strong customer service skills, proficiency in Microsoft Office, and a willingness to work flexibly. The role offers a hybrid work environment and competitive salary ranging from £24,000 to £26,000 with excellent benefits.
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