Inside Sales Specialist

Inside Sales Specialist – Join Outokumpu and Grow with Us!

Outokumpu is accelerating the green transition as the global leader in sustainable stainless steel. Our business is based on the circular economy: our products are made from 95% recycled materials, which we then turn into fully recyclable stainless steel. This steel is utilized in various applications across society, including infrastructure, mobility, and household appliances. We are committed to the 1.5°C target to mitigate climate change, and with up to 75% lower carbon footprint than the industry average, we support our customers to reduce their emissions.

Together, we are working towards a world that lasts forever. Outokumpu Corporation employs approximately 8,500 professionals in close to 30 countries, with headquarters in Helsinki, Finland and shares listed in Nasdaq Helsinki. Read more:

The purpose of the role is to provide internal sales support.

• Process and handle all aspects of customer enquiries and orders from receipt to order fulfilment.
• Administration of designated customers including all aspects of communication.
• Investigate and resolve customer complaints in a prompt and professional manner.
• Provide support to field sales and key account managers as required.
• Liaise with production units to ensure that customer requirements are met in a timely fashion and according to plan.
• Acquire comprehensive product and customer knowledge in order to discuss and inform on developments both internally and with customers, and to support new product development initiatives.
• Manage and maintain customer information using CRM.

• Have Maths & English Grade 4-7 (A-C)
• Be an effective communicator, both written and verbal
• Have the ability to work as part of a team and with all levels of personnel
• Have the ability to prioritise tasks
• Be organised

Previous experience in a similar role is desirable but not essential.

If you feel interested in this role please send your CV in English and join us!