Commercial Support Manager

As Commercial Support Manager, you will play a critical role in maximising the value and performance of our key commercial partnerships across the UK. You will be responsible for driving return on investment across booking devices, freephone partnerships, strategic partners and venue relationships, combining analytical insight with commercial acumen to optimise performance, improve operational efficiency and unlock growth opportunities.

Working closely with the VP, Commercial Sales and the wider Commercial team, you will help deliver exceptional B2B customer experiences while supporting growth, retention and strategic initiatives across the division.

Veezu is the UK's fastest growing taxi and private hire technology platform operating across hundreds of UK towns and cities. We are a tech-driven on-demand mobility service that supports our local communities, helping them thrive and so much more!

• Own the performance monitoring and ROI reporting of all Veezu taxi booking devices and associated partnerships
• Analyse KPIs and performance trends to identify improvement opportunities
• Drive initiatives to increase revenue, utilisation and operational efficiency
• Provide data-led insights to inform commercial decisions

• Manage relationships with key B2B commercial partners
• Attend and contribute to regular performance review meetings
• Support mobilisation and onboarding of new national and strategic clients
• Contribute to retention strategies and major account development

• Collaborate with the B2B Sales team to mobilise taxi booking devices
• Provide commercial pricing support to the Bids & Tender team
• Support new business opportunities and major retention initiatives
• Identify additional routes to market and revenue generation opportunities

• Support the VP, Commercial Sales on strategic projects and initiatives
• Play a key role in the implementation and adoption of the B2B CRM system
• Contribute to process improvements across the Commercial function

• Proven experience managing B2B commercial accounts or partnerships
• Strong analytical skills with the ability to translate data into actionable insights
• Experience monitoring KPIs and delivering performance improvement strategies
• Commercial awareness with a growth-oriented mindset
• Excellent stakeholder management skills across multiple levels
• Strong negotiation and influencing skills
• Ability to manage multiple priorities while maintaining high attention to detail
• Creative thinker who can identify new opportunities and innovative solutions
• Intermediate to advanced Excel and PowerPoint skills

This is a hybrid role. However, it is expected that you will travel to and work from our hubs across the UK and Ireland as and when required for the proper performance of your role.

Veezu is committed to fair and inclusive recruitment, welcoming applications from all backgrounds, experiences, and communities.