Partnership Manager - Health & Social Care

The Role

We are a leading Health & Social Care Training Provider and due to continued growth, we are looking to recruit an exciting new role within our business. As a Partnership Manager, you will support and elevate the growth of the business, building strategic partnerships and shaping the future of care.

The role is pivotal in expanding and maintaining a proactive, solutions‑focused individual who can balance strategic thinking with practical delivery. Someone who understands the importance of workforce development in driving business growth and is committed to building transparent, trust‑based partnerships, and building our market presence, focusing on Realise growth in the Adult Care sector.

Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:

• Deliver agreed revenue targets across key accounts, achieving sustained year on year growth
• Grow account value by proactively identifying and delivering cross‑selling and upselling opportunities, measured through increased programme and service adoption
• Maintain a minimum 90% retention rate across key accounts, building long‑term trusted partnerships
• Develop, implement and review annual account plans with clear KPIs, conducting structured quarterly performance reviews with key partners
• Oversee learner onboarding, engagement, retention and safeguarding across partner accounts, using data and stakeholder feedback to identify risks, manage escalations and resolve urgent issues in line with Realise procedures
• Lead regular partner reviews and satisfaction surveys, aiming for consistently high satisfaction levels and effective monitoring of levy spend and ASF funding
• Conduct ongoing market and competitor analysis to identify trends, opportunities and risks within the adult care training landscape
• Ensure all contractual commitments and SLAs are met and accurately tracked using systems such as One File, Power‑BI, Course Checker and other relevant dashboards
• Provide clear monthly reports on financial performance, account health and partnership progress
• Develop and deliver high‑quality proposals and presentations tailored to perspective and existing partners needs
• Clearly articulate the benefits and impact of Realises training programmes and unique value proposition
• Work closely with operations and quality teams to address concerns proactively and ensure positive learner outcomes

Read the full description here:
Partnership Manager

This is a home‑based role, with some travel required for team meetings, exhibitions and company events. This will be discussed with you further in your interview.

• 25 days holiday plus public and bank holidays
• Purchase scheme for up to 5 additional days annual leave
• Birthday and Christmas Eve off
• Flexible working
• Health Shield scheme
• Life insurance
• Enhanced maternity, paternity and adoption pay
• Sick pay
• Bereavement leave
• Employee Assistance Programme
• £1,000 Employee referral bonus scheme

• Proven experience in account management, sales or business development
• Strong understanding of the Adult Care sector and its workforce needs
• Excellent communication and interpersonal skills
• Strategic thinking and problem‑solving abilities
• Self‑motivated and results‑driven
• Full UK Driving Licence and own mode of transport

• The Realise Recruitment team will be in touch, regardless of the outcome
• Our interview process is tailored to each role and can be in‑person or held remotely
• You can expect a two‑stage interview process for this position, which will comprise a one‑hour formal interview, likely on Teams, where we will ask you a series of competency and behavioural questions, followed by a second stage which will involve a short presentation
• As an inclusive employer please do let us know if you require any reasonable adjustments

Realise helps more than 18,000 learners every year to achieve their goals. We only specialise in the areas we have in‑depth expertise in, that’s early years & education, health & social care, transport, business skills and adult skills.

Our mission has always been clear, to deliver great training programmes.

We promote the wellbeing of all our learners and our employees and are fully committed to safeguarding, safer recruitment and fulfilling our Prevent Duty obligations.

Please be aware that all successful applicants will undergo a DBS and online search check at the job offer stage. We request proof of qualifications and the Right to Work in the UK.

Realise is committed to investing in the latest technology to support our learners and teams. As part of our quality assurance and training processes, we may occasionally record audio and visual content. By applying, you acknowledge and accept this as part of our working environment.

Realise have been in business over 35 years from our humble roots in Sheffield, to over 500 employees UK‑wide. We are proud of be a part of the AQA charity group.