Ward and Clinical Admin

Sheffield Health Partnership University NHS Foundation Trust

The closing date is 12 March 2026

To provide efficient secretarial, administrative and clerical support to the acute wards predominately based on one ward but able to assist other acute bed bases across two sites to assist the Multi-disciplinary Team who work with adults with acute mental health diagnosis. One role will be supporting the nursing team and the other will be supporting the ward manager.

To act as a general point of contact for the ward to maintaining communication with a wide range of people including health and social care professionals, clients and their relatives/carers.

To ensure the provision of an efficient and confidential secretarial and administrative service to the ward. To provide an efficient copy typing, audio typing and word processing service to a high quality standard in respect of all types of documentation.

To respond to and resolve, if possible, a wide range of complex queries from professional staff and patients/carers or ensure accurate information is captured, recorded and passed onto the appropriate person(s) in an efficient and timely way.

To be aware of, up to date with and follow relevant training regarding telephone management of concerned patients / carers e.g. if they were to phone the service for crisis management.

We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.

What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.

It’s important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of.

If you’re interested in developing your career, you’ll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.

We are very proud of the difference we make to people's lives each and every day and if that’s something that you’d like to be part of we’d love to have you with us.

To work as part of the administrative team covering the acute wards to provide reciprocal cover to other unit sites as directed by the service manager or ward manager.

To support systems for incident reporting and contribute to the coordination of the formal complaints procedure, accident and incident report and requests of a legal nature with acute services ward manager or service manager.

To have the ability to multi-task including urgent staffing processing, telephone enquiries, management requests and secretarial duties.

To monitor stock and complete stock and non‑stock requisitions, submitting requests to the ward manager and service manager for authorisation, goods receipting and store stock appropriately which may necessitate some moving and handling.

To monitor invoices and process these, for example, taxi account, and resolve any discrepancies. Refer to ward manager and service manager as required. Maintain accurate records and processes for ordering.

To undertake general office administrative duties, such as filing, photocopying and laminating documentation, client file preparation, taking accurate messages for clinical staff, organising meetings, sorting and collection of mail. To compose non‑clinical correspondence on behalf of the ward Team.

To assist in the reporting of Estates/Security issues in accordance with Health & Safety and Risk Policies.

To attend team meetings/briefings, taking notes when required. To undertake admin and secretarial duties as delegated.

To liaise with other admin staff within Sheffield Health Partnership as the service requires.

To comply with SHPU Paperless Working Policy and procedures for Electronic Notes Systems with regards to administration, confidentiality and filing.

To establish, review and provide maintenance of effective administrative systems and…