Retail Assistant Store Manager

Core Values

• Be a Team Player - Associates are expected to be supportive and work together.
• Be Caring - Treat others with courtesy, dignity, and respect.
• Be Value Obsessed - Live the “good stuff cheap” mindset.
• Be Committed - Operate with grit, passion, tenacity, and action.
• Be Growing - Get better every day.
• Be Real - Associates should be honest, transparent, genuine, trustworthy, and sincere.

• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401(k) with generous company match and immediate vesting.
• Strong career growth & talent development culture.
• 20% associate discount on all Ollie's purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the operation of the entire front‑end of the store. An ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection and store maintenance.

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
• Maintain the front‑end, entrance, and exterior of the building.
• Ensure all Associates are provided daily tasks and are productive.
• Organize and maintain office areas.
• Support the Door‑to‑Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure corrective actions are completed.
• Lead monthly safety meetings with store Associates and assess changes from the meetings.
• Maintain customer service standards to company expectations.
• Complete price changes as required by the company.
• Assist with coaching, training, developing, evaluating, supervising, and scheduling store Associates.
• Perform all Team Leader functions to open and close the store when needed.
• Lead Associates in donation programs and Ollie’s Army sign‑up and membership.
• Assist with proper hiring, recruiting, interviewing, selection, and onboarding to meet staffing needs.
• Perform any additional responsibilities and/or duties as assigned.

• High‑school diploma or equivalent required.
• 1–2 years of retail supervisory experience within a mid‑size to large retail or service‑oriented business.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Fluent in reading, writing, and speaking English.
• Professional management skills and sound judgment.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Organize and prioritize tasks within strict time frames and deadlines.
• Knowledge of industry terms and processes.
• Effective communication and delegation skills.
• Outstanding interpersonal and listening skills.
• Positive attitude and strong customer and associate interaction skills.

• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.
• Ability to stand for extended periods.
• Ability to bend and twist frequently.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to squat, kneel, balance, and climb occasionally.
• Ability to see, hear, and speak regularly.
• Ability to maintain constant alertness and safe manner.
• Valid state‑issued driver’s license and ability to operate a motor vehicle.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Management experience at retailers such as Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gab 's, Dick’s Sporting Goods, Bed Bath & Beyond, etc. is a plus.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time
Job function:
Sales and Business Development
Industry: Retail