Assistant Manager

Assistant Manager – Operations

Title: Assistant Manager
Department: Operations
Reports To: Club Manager

The Mission

Planet Fitness strives to create a welcoming, judgment‑free environment where anyone can pursue an active lifestyle. As an Assistant Manager, you will help maintain this culture and deliver an exceptional member experience across all operations.

• Assist in the interviewing and recruitment process for member service representatives and fitness trainers.
• Drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to add value to member service.
• Monitor inventory and review daily/weekly/monthly sales numbers with the Club Manager to identify opportunities and adjust execution for improved performance.
• Uphold company standards to deliver the mission and values; manage a clean, friendly, and well‑maintained club.
• Ensure teammates consistently execute basics such as punctuality, dress code compliance, friendliness, and cleanliness.
• Assist in overseeing club audits to ensure all areas are clean, neat, organized, and in “like new” condition.
• Support front‑end employees in career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

• Minimum age 18.
• High School Diploma or GED equivalent.
• Excellent customer‑service skills with a high degree of member care.
• Previous experience leading teams in the retail or fitness environment.
• Self‑starter, motivated, and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail‑oriented, and able to work without direct supervision in a team environment.

• Occasional lifting, pushing, or pulling of at least 50 lbs.
• Ability to stand, walk, sit, reach, bend, balance, stoop, kneel, twist, and crouch as required.

Note to Applicants: We have been made aware of hiring fraud schemes. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for payment information during the application process is a fraud scheme.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.