Assistant Front End Manager Cosentino's Price C

Job Description

FT Salaried Assistant Front End Manager is a key leadership role responsible for supporting the Front End Manager in all aspects of store operations, with a strong focus on customer service and team performance. This position requires a highly motivated individual with a proven ability to lead, coach, and develop a team while ensuring efficient and profitable operations. The Assistant Front End Manager should have a strong understanding of retail operations, loss prevention, and possess excellent communication and problem-solving skills.

This role is expected to uphold the highest ethical standards and conduct.

• Assist in the management and oversight of all front‑end operations, including cash handling, customer service, and transaction accuracy.
• Lead and motivate the front‑end team, providing coaching and performance feedback to foster a positive and productive work environment.
• Ensure adherence to company policies and procedures, including loss prevention measures and ethical standards.
• Oversee the scheduling and task management of front‑end staff, ensuring adequate coverage and efficient workflow.
• Address and resolve customer complaints and issues promptly and professionally, demonstrating excellent customer service skills.
• Monitor and analyze front‑end performance metrics, identifying areas for improvement and implementing effective solutions.
• Participate in the training and development of new front‑end employees, ensuring they are equipped with the necessary skills and knowledge.
• Conduct regular audits of cash registers and other financial transactions to ensure accuracy and prevent loss.
• Collaborate with the Front End Manager and other department managers to optimize store operations and achieve sales goals.

• High school diploma or equivalent.
• 3‑5 years of experience in a retail environment, with at least 1 year in a supervisory or leadership role.
• Working knowledge of retail operations, including cash handling procedures and point‑of‑sale systems.
• General knowledge of loss prevention techniques and procedures.
• Demonstrated ability to lead and motivate a team, with strong coaching skills.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and employees.
• Strong problem‑solving skills and the ability to make sound decisions under pressure.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Thorough knowledge of customer service principles and practices.
• Demonstrated commitment to ethical standards and conduct.

• Associate's or Bachelor's degree in business administration or a related field.
• Familiarity with retail sales techniques and strategies.