Medical Sales Representative - Northern Emirates

About NCH

About NCH:

At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.

Culture at NCH:

At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education.

At NCH, you ll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

The Medical Sales Representative plays a pivotal role in driving NCH’s healthcare and nutraceutical business by building trusted partnerships with healthcare professionals and ensuring effective product positioning within assigned territories. The role combines scientific knowledge with commercial acumen to promote NCH’s portfolio ethically and compliantly, in line with UAE healthcare regulations and company standards.

Through structured call planning, regular engagement, and market insights, the Medical Sales Representative contributes to sales growth, customer satisfaction, and the wider brand strategy. The position is key to strengthening NCH’s presence in the healthcare community and to living our culture of client-centricity, integrity, collaboration, and trust.

Territory Management and Sales Planning

• Develop and execute a territory business plan aligned with brand objectives and sales targets.
• Prepare structured call plans to ensure effective coverage, frequency, and prioritisation of healthcare professionals.
• Record and update all field activities in the CRM, ensuring data accuracy and timely submission of reports.
• Monitor sales performance and territory KPIs, recommending corrective actions when required.

Customer Engagement and Scientific Promotion

• Promote NCH’s healthcare and nutraceutical portfolio ethically and in compliance with company and regulatory guidelines.
• Deliver scientific product information through structured detailing visits, presentations, and sampling activities.
• Support awareness initiatives and therapeutic education programmes to strengthen professional relationships.
• Ensure all promotional activities meet MOHAP, DHA, and internal compliance requirements.

Relationship Management and Partnership Building

• Build and maintain long-term, trust-based relationships with prescribers, pharmacists, and key opinion leaders.
• Act as the company’s ambassador, ensuring professional representation and consistent engagement.
• Identify opportunities for cross-selling and portfolio expansion within assigned accounts.
• Gather customer insights and feedback to inform marketing, medical, and commercial strategies.

Market Intelligence and Business Insights

• Track competitor activity, market trends, and…