Customer Relationship Executive

Who are we?

BNC is the largest database of project intelligence in the Middle East, Africa, and South Asia, covering over 36,000+ live projects across the energy, urban, transport, and industrial sectors in 72 countries. Founded in 2004 as a technology company, BNC offers project intelligence services deeply integrated with a unique and specialized cloud CRM system that automates the sales process for companies selling to projects.

Listing over 180,000+ project profiles, we cover a total project market valued at over USD 17 trillion. Our extensive database also includes 200,000+ companies and 250,000+ contacts. BNC publishes thousands of reports and analytics, along with a daily project newsletter that reaches over 68,000 industry professionals.

· We are Techies

We created a unique state-of-the-art SaaS platform to automate lead generation and digitize the project-sales process.

· We are Researchers

We created the region's largest project intelligence database and have held this position since 2004!

· We are Analysts

We present actionable insights from our extensive data through construction analytics and thought leadership reports.

· We are Communicators

We reach over 66,000 business leaders and industry professionals every day.

· We are Enablers

We imagineer new ways to connect entities across the construction industry to transform information exchange on projects.

• Achieving monthly and annual targets for revenue, profitability, renewals and new sales.
• Implementing sales strategy, tactics and sales plans for product lines and markets.
• Identifying and contacting prospects and coordinating product demonstrations to potential customers either online or in direct meetings.
• Contacting provided leads in a timely manner.
• Providing product and pricing information to customers and following up as required to secure orders.
• Developing long term relationships with customers to ensure repeat business.
• Identifying additional business opportunities in target markets.
• Providing product development input based on market and customer feedback.

In addition to the above the Employee is expected to complete any other tasks as assigned by his / her Manager.

• Bachelor's degree in Business, Management or a related field.
• Minimum 3 years experience in sales, preferably from the same industry.
• UAE Driving license
• Background in B2B subscription or digital services
• Understanding of SaaS workflows and client success best practices
• Analytical thinking to assess usage, identify trends, and suggest improvements
• Excellent sales and negotiation skills, oral and written communication skills, presentation skills, people skills, planning and organizational skills.
• Should be IT savvy.
• Understanding of customer, assigned market dynamics and requirements.
• Are able to set priorities, meet and exceed targets.
• Are able to work on your own or in a team and take initiatives.
• Strong interpersonal skills and the ability to effectively communicate with C-level executives.