Travel Consultant - Global s

Key Responsibilities

• Client-Centric Service: Deliver personalized visa consulting services, managing the entire tourist visa application process, including electronic document collection, online application submissions, and follow-up with relevant embassies or consulates.
• Relationship Building: Establish and maintain long‑term relationships with clients by offering ongoing support, updates, and expert advice on tourist visa‑related matters.
• Communication & Client
  
  Education:
  
  Clearly and effectively communicate with clients, providing timely updates, educating them on the visa process, timelines, and requirements to ensure they are fully informed at every step.
• Sales Mindset: Approach each client interaction with a sales‑driven mindset, focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client at the forefront.
• Continuous Improvement: Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant.
• Leverage Technology: To streamline the visa application process, utilize digital tools for efficient document management, and stay updated with the latest tech advancements to enhance service delivery.

The ideal candidate will thrive in a fast‑paced, entrepreneurial environment and possess strong client‑centric interpersonal skills. Self‑initiative, strong interpersonal communication skills, a knack for embracing new technologies, and a strong work ethic are essential to excel in this role.

• Minimum of 2 years experience in visa consulting or a related field in an operation, sales, or customer service capacity, specifically in tourist visa processing.
• Competent with the array of Microsoft 365 Suite applications (Teams, Outlook, etc.).

Minimum University Bachelor's degree or higher.

Ability to re‑locate to/work in Sharjah, United Arab Emirates.

Fluent written & spoken English (at an advanced level)
Additional language skills are a plus.

• Compensation commensurate with experience & expertise.
• Fully sponsored UAE Residence Visa for applicants requiring one to work in the UAE.
• Medical Insurance.
• Ongoing L&D opportunities.