Workspace IT Support Executive
🔷 Join a Global Leader in Workforce Solutions – Net2
Source Inc.
🚀 Right Talent. Right Time. Right Place. Right Price.
📍 Operating in 32 countries | 5,500+ Employees
🌐 | 📧 | Mohanapriya
Job Title: Workspace IT Support Executive
Location: Sharjah
Type: Direct hire
Experience
Required:
2–4 years
Education: Bachelor’s degree
Industry focus: Business setup /Freezone
Language: Native Arab speakers
Role OverviewIT Support is responsible for maintaining the computer networks, providing technical support and ensuring the whole system runs smoothly. To monitor and maintain the company computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues.
Key Responsibilities- Install, configure, and maintain computer hardware, software, networks, printers, and scanners.
- Handle daily IT support tickets and provide technical assistance via email, phone, and remote tools.
- Manage and troubleshoot LAN/WAN, network security, Windows & Mac systems, and printer issues.
- Administer Office 365, G‑Suite, Zoho applications, Jamf, Sophos XDR, Perception Point, and Genesys Omnichannel.
- Manage Azure AD, shared folders, NTFS permissions, Cisco telephony, Cisco switches, and Forti Gate firewall.
- Handle VMWare virtual machines, data storage, backups (Google Drive/One Drive), and virtualization systems.
- Oversee IT procurement, asset tagging, registration, and maintain IT inventory via Service Desk+.
- Manage attendance machines, CCTV, smart devices, and front‑desk ticketing systems.
- Support IT projects, prepare project plans/SOW, and ensure deadlines and budgets are met.
- Conduct employee IT training, onboarding setup, and maintain IT policies and procedures.
- Participate in internal/external audits and provide required documentation.
- Perform other IT-related duties as assigned.
- Graduate of bachelor’s degree in computer science, BS/BE degree in computer science, cybersecurity or related IT fields.
- ITIL V3 (Preferred)
- 2-4 years of experience in the same role
- Experience in Network support, ITIL, Manage ERPs and Genesys Omnichannel.
Source Inc.
Net2
Source offers global staffing solutions and enterprise-scale recruitment support.
🏆 Recognized by INC 5000 & SIA
🌍 Global offices: UAE | USA | India | UK | Singapore | Canada | ANZ
🌈 We support inclusive hiring practices in accordance with UAE labor law.
🔗 | 📧 Mohanapriya
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