Senior Officer – Regulatory Compliance & Assurance- Emirati Talent

Job Purpose

Support the Head of Regulatory Compliance to ensure that all regulatory obligations under the Consumer Protection Standards and Regulations are fully adhered to. The job holder is responsible for assisting with advising on policy, issuing guidelines, providing guidance and advice, undertaking product reviews, conducting assurance exercises and facilitating training on regulatory and compliance requirements. The job holder is also responsible for interacting with and maintaining good relations with CBUAE and interacting with government departments and ministries.

Conduct bank wide gap analysis and monitoring assurance activity against identified CBUAE regulations. This includes: creating the gap analysis sheets, analyzing the feedback received from stakeholders, communicating and following up with respective owners on any open items or relevant discussions. Perform in depth monitoring assurance reviews on Consumer Protection Standards and Regulation such as:

• Mystery shopping
• Thematic reviews
• Complaint data analysis

• Monitor the adherence of the bank’s code of conduct.
• Draft final reports post-assurance reviews, including methodology and key findings.
• Ensure all identified non-compliant items are appropriately registered in the breach register and ensuring that proper follow‑up is done until closure. This register must be updated regularly.
• Report material breaches found to CBUAE post following the defined process.
• Once the process of the gap analysis has been automated, the candidate must manage this activity through the system.

Managing Regulatory correspondences, including analyzing, drafting and circulating the regulatory Notices to respective stakeholders and follow-ups with stakeholders on open action items.

• Liaise with Head of Regulatory Compliance for submitting feedback to regulators when required.
• Maintain and monitor the CBUAE Reporting Tracker for scheduled submissions.
• Update and manage the weekly Compliance dashboard shared with EMC.
• Review/ update the Regulatory Tracker sheet on a daily basis.
• Upload all received regulatory Notices to the internal Compliance SharePoint (as applicable).
• Ensure that all regulatory correspondences are saved onto the shared folder.
• Responsible for updating the internal Regulatory library regularly.

• Involve in preparing and reviewing Compliance Committee (CC) and Board Risk Committee (BRC) packs.
• Reviewing product programs, policies, procedures to ensure all regulatory requirements are sufficient addressed, including highlighting risks and suggesting appropriate controls.

Manage all aspects of FATCA and CRS regulatory reporting, including:

• Review and validate client data.
• Identify and follow up on missing information.
• Prepare and upload final reports to the MOF FATCA & CRS portal.

• Submit Key Risk Indicators (KRIs) monthly and RCSA annually to the Risk department.
• Ensure timely and accurate submissions.

Assist in preparing and delivering training materials related to regulatory topics, such as:

• FATCA/CRS
• Other applicable regulatory matters

• Participate in regulatory compliance initiatives and projects.
• Engage in User Acceptance Testing where required.

• Bachelor’s degree or equivalent level of education.

• Technical qualifications: quality control and assurance reporting.
• Development of assurance frameworks and assurance methodologies.
• Compliance qualification or certification, such as ACAMS and /or Certified Compliance Officer (CCO) or any other relevant AML / Compliance qualifications from an internationally recognized body will be considered as an advantage.

• In depth knowledge of CBUAE and other related regulations, especially pertaining to consumer protection.
• Analytical, problem solving and decision-making skills.
• Attention to details.
• Strong team player.
• Strong written & verbal communication skill.