Warehouse Attendant - 2nd Shift

Warehouse Attendant – 2nd Shift at Imagine.

The Warehouse Attendant performs a variety of tasks related to receiving, storing, shipping, and distributing materials. This individual is responsible for accurately locating and verifying incoming/outgoing product, ensuring timely delivery of stock to the requested departments, and maintaining a safe and organized warehouse.

Monday – Friday, 1:45 pm – 10:15 pm

• Checks all incoming jobs to be processed to determine that all information and material is available.
• Ensures product is labeled and packaged in accordance with Imagine specifications.
• Receives and locates product physically and electronically as needed.
• Ensures inventory accuracy in all transactions.
• Responds promptly and professionally to internal customer inquiries.

• Receives, unloads, and sorts product delivered from vehicles and vessels.
• Reads shipping documents and verifies the quantity and quality of items received.
• Processes damaged goods, customer returns, and credits to invoices.
• Moves merchandise from the shipping/receiving platform into the warehouse.
• Operates and maintains shipping/receiving equipment, such as forklifts, and maintains the appearance of the shipping/receiving platform.
• Maintains stockroom inventory and records.
• May receive and answer customer and vendor inquiries.
• Verifies and keeps records on incoming shipments.
• Unpacks and examines incoming shipments, rejects damaged items, records shortages, and contacts shipper to rectify damages and shortages.
• Compares identifying information and counts, weighs, or measures items of incoming shipments to verify information against bills of lading, invoices, orders, or other records.
• May use hand‑held scanner to record barcode on incoming products or enter the information into a computer.
• May route items to other departments or different areas within the warehouse.
• May operate tier‑lift truck or use hand truck to move, convey, or hoist shipments from shipping‑and‑receiving platform to storage or work area.

• Receives inbound products and unloads shipments from trucks.
• Reads and understands work orders, locates, and picks items from storage areas, and packs items for shipment.
• Verifies that merchandise is correct for the work order and finalizes and fulfills the shipment.
• May operate warehouse machinery including forklifts, cherry pickers, and pallet jacks, as well as other equipment including bar code scanners, carts, and dollies.
• May resolve customer order issues, including processing returns.
• Adheres to safety, quality, and production procedures.
• Performs multiple functions within an operation, including inbound processing, order fulfillment, order packaging, customer returns processing, and inventory control.
• Processes incoming customer orders to ensure accuracy of product, pricing, and transportation requirements.
• Gives customers basic product knowledge, pricing, and shipping information and answers other questions.
• Compiles knowledge of customer base and unique customer requirements to complete orders and keeps accurate customer records in required software systems and programs.
• Interacts with customers, Sales, Operations, Transportation, vendors, and supervisor to verify all information is correct and to resolve discrepancies and inconsistencies with orders.
• Handles finished materials: picks, packages, prepares, palletizes, and ships or moves shipments within the warehouse.
• Processes returns, inspects items for wear, and determines and ensures proper disposition.
• Takes periodic inventories, counts, and processes inventory during resolution and inbound receiving activities, stocks warehouse shelves, and updates product locations.
• Ensures accuracy of inventory.

• None

• High school diploma or equivalent.

• Warehouse, fulfillment, or receiving experience preferred.

• Ability to operate lift trucks safely and efficiently.
• Good judgment and decision‑making ability are necessary.
• Previous knowledge of warehouse operations.
• Ability to communicate/understand written as well as oral instructions.
• Basic…