Freezer/Cooler/Deli
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Base pay range
$18.00/hr - $25.00/hr
Position Summary:
Why do people love shopping for fresh food at Sam’s Club? Our members tell us one of the biggest reasons is our hard-working and happy-to-help fresh food associates. Join our freezer, cooler, and deli team and you won’t just keep shelves stocked, you’ll play an important role in the operations and sanitary conditions of our freezers and coolers that keep our product ready for our members.
When you’re working in the deli department, you’ll be on the front‑lines of customer service—your smile can make the difference between a good shopping experience and a great one. Be a part of a team that offers customers more of what they love, for less.
- Ensure high‑quality products are taken care of and available for our members.
- Maintain shelves clean, control temperature, verify expiration dates, and dispose of lesser‑quality food products.
- Pack ready‑to‑sell products in proper containers and stock displays.
- Maintain a clean, sanitized, and member‑ready area.
- Safely operate equipment, including forklifts and refrigeration units, following all safety standards, procedures, and company guidelines.
- Assist customers by acknowledging them, locating merchandise, providing recommendations, and resolving issues to promote the company’s products and services.
- Follow company policies related to the freezer, cooler, and deli area, including food handling, cold chain procedures, and equipment sanitation.
- Document all required audits, paperwork logs, and other required documentation.
- Support the team by mentoring peers, sharing knowledge, and maintaining a positive, collaborative work environment.
- Must be 18 years of age or older.
- Successful completion of all required job trainings and assessments within prescribed time periods.
- Experience with stocking and customer service.
- Passion for maintaining member satisfaction.
- Strong problem‑solving and adaptability to change.
- Creative thinking and willingness to drive improvements.
- Previous experience in a fast‑moving retail or food service environment.
- Health benefits:
medical, vision, and dental coverage. - Financial benefits:
401(k), stock purchase plan, and company‑paid life insurance. - Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
- Live Better U: company‑paid education benefit program for full‑time and part‑time associates, covering tuition, books, and fees.
The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances, based on schedule, facility, season, or specific work performed.
Seniority levelEntry level
Employment typePart‑time
Job functionManagement and Manufacturing
IndustriesRetail
Location8201 Old Carriage Ct, Shakopee, MN 55379‑3154, United States of America
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
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