Customer Service Associate - Shakopee, MN Part-Time

Position Summary

This position is responsible for fast, friendly, and accurate transactions at the point of sale. It provides a positive customer experience to Goodwill customers and contributes to stocking and maintaining merchandising standards on the sales floor while keeping a clean and safe environment. It promotes and adheres to Goodwill-Easter Seals mission and values.

A typical day for a Customer Service Associate may include the following responsibilities:

• Customer Service:
  Creates a high level of customer service throughout the store, ensuring all customers experience a welcoming atmosphere.
• Store Operations:
  Follows policies and procedures and executes directives in a timely manner.
• Services and Programs:
  Provides a work environment to train and develop participants in achieving their goals.
• Safety:
  Contributes to a safe, welcoming environment for employees and customers.

• Pay Range: $13.85 - $19.91/hr
• Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance with competitive pay, flexible hours, generous PTO, medical/dental/vision plans, employer-paid life insurance, a 401(k) plan with employer match, and employee discounts.
• Work-life balance:
  No overnight or late closing shifts and limited holiday hours.
• GESMN retail locations are closed on New Year’s Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day.
• Opportunities for career development and advancement.

• Ability to effectively communicate with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills.
• Strong attention to detail.
• Ability and desire to provide excellent customer service.
• Ability to interact with a diverse population in a human-services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.
• Knowledge or expertise in working with persons with disadvantages and/or disabilities and barriers.
• Typical part-time schedule is up to 20 hours per week.

• 0-3 years of relevant experience.
• High school diploma or equivalent preferred.

• Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities with partners since 1919. Store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement.

Equal Opportunity Employer
:
Goodwill-Easter Seals Minnesota (GESMN) will not discriminate against any employee or applicant based on race, color, creed, religion, national origin, sex, marital status, disability, public assistance status, age, sexual or affectional orientation, gender identity, familial status, or other categories protected by law.

Equal opportunity information and rights may be provided to applicants. This employer is committed to complying with federal employment laws and ensuring equal opportunity in hiring.