Care Team Manager - Cass

Care Team Manager – Cass

Company

Summary:

Beacon Specialized Living is a national private‑equity backed behavioral health company providing residential‑based services and supports to children and adults with Intellectual and Developmental Disabilities, Severe Mental Illness, Autism, and high‑acuity behaviors. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines and the contractual requirements of Community Mental Health Agencies and other regulatory bodies.

As a Beacon employee, you are expected to be aligned with the organization’s goals and mission and to perform in accordance with the “I CARE” core values:
Integrity, Compassion, Advocacy, Respect and Excellence.

• Ensure compliance with all company and regulatory policies and procedures.
• Operate assigned home(s) to meet or exceed company goals, including budget and clinical effectiveness targets.
• Support and supervise assigned Direct Support Professionals (DSPs), ensuring they receive necessary training and possess the skills to provide high‑quality care.
• Maintain assigned home(s) and ensure all related systems, facilities, and furnishings are in good working order.
• Assign repairs and maintenance duties to staff when possible; contact the Beacon maintenance department or direct supervisor for facility maintenance issues.
• Assist direct supervisor with contracting for approved services, and evaluate contractor performance.
• Maintain cleanliness of assigned home(s) and vehicle(s) by developing daily duties and responsibilities for all employees for each shift.
• Communicate daily with direct supervisor.
• Manage on‑call responsibilities and report on‑call hours to direct supervisor as needed.
• Review or send important topics to direct supervisor for monthly home meetings, prepare the meeting room, and schedule staff for meetings.
• Build positive relationships with referral sources, government and licensing agencies, and coordinate admissions for individuals served.
• Collaborate with Beacon leadership and various functional areas to improve the quality of operations, compliance, residential care, and employee performance.
• Maintain professional conduct and ensure the same from home staff when on duty.
• Perform other duties as assigned or established by the company.

• Cooperate with regulatory agencies, adult protective services, investigative bodies, or police when present at the home; assist New Jersey employees with Department of Human Services inspections.
• Complete incident reports in the company electronic system timely and send a copy to direct supervisor for approval; file the report in the incident report area after approval.
• Ensure corrective action plans and plans of correction are implemented accurately and timely.
• Assist direct supervisor with annual documentation updates for individuals served and inform them of status changes that require updates.
• Ensure compliance with employee training and certifications to meet licensing standards and accrediting bodies.
• Communicate openly and respectfully with state and local regulators.

• Collaborate with direct supervisor and referral staff to manage census, including leaves of absence, to meet budgeted revenue targets.
• Provide logs and documentation supporting care provided and other required documentation.
• Manage home payroll costs through recruitment, retention, scheduling practices, and monitoring trends such as no shows, terminations, and overtime.
• Manage home budget, petty cash fund, and individual funds in accordance with company policies; ensure timely and accurate financial reporting.
• Ensure accurate payroll and time‑attendance reporting.

• Inform direct supervisor of current and future staffing changes or shortages.
• Maintain employee scheduling and time worked to align with annual budget.
• Staff open shifts and secure replacement staff as needed.
• Oversee residential care functions and work with HR,…