Merchandise Supervisor - Mystic Lake Amphitheater Job Shakopee area,Minnesota USA,Entertainment & Gaming

Job Summary

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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WHO ARE WE?

WHO

ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Live Nation Concerts is looking for an energetic and detailed Venue Merchandise Supervisor. This role will supervise and assist all merchandise crew by helping to maintain an efficient and high-quality point of sale in the venue where artist merchandise is sold. This role will report to the Venue Merchandise Manager and assist with any pre-show and post-show inventory and reconciliation.

Part-Time Seasonal Position.

WHAT THIS ROLE WILL DO

Assist in pre-shift meetings and communicate pertinent information to the employees. Communicates and directs staff in their work assignments.
Maintain and increase standards of customer service excellence.
Work closely with Venue Merchandise Manager to ensure successful execution during all events.
Ensures an excellent experience for each fan by providing prompt and thorough customer service.
Maintain accurate order processing while completing purchases with the POS (point of sale).
Properly handle guest credit/debit cards and applicable transactions.
Prepare your stand display before the event begins so that fans can view what is for sale.
Inventory- all items must be physically counted prior to the start of the event and again at the end of the show.
Ensure all merchandise areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all merchandise areas.
Maintain all equipment and inventory for the merchandise department.
Show CARE by participating in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Other duties as assigned by management.

WHAT THIS PERSON WILL BRING

Minimum 2 years of retail operations
Excellent communication skills required
Computer skills including Microsoft Office Suite, POS, and inventory management systems
Leadership skills to keep store employees motivated and resolve conflicts
Ability to work under pressure in a fast paced and multi‑tasking environment
Strong verbal and written communication skills
Organize and prioritize work to meet deadlines
Must be dependable and team orientated
Must be willing to conduct oneself in accordance with Live Nation standards
Good analytical skills with budget, sales data, and expenses
Strong business management knowledge with sales responsibility
Must be able to lift up to 40 pounds using proper lifting techniques
Bachelor's degree…


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